The Timeline: 30 days
The Charge: $0
We offer returns and exchanges up to 30 days from your date of purchase. All returns and exchanges are free, with no restocking or return shipping fees. All orders arrive with a prepaid return label attached to the invoice for added convenience. We will only accept returns from ayr.com, please contact third party retailers (such as Nordstrom or Shopbop) directly to return items purchased through their channels.
Typically sale items abide by the same 30 day window, though we will not accept “Final Sale” items for returns or exchanges. Our sale section will be labeled as “Final Sale” when these terms apply.
How To Make A Return:
- Pack up your unwanted items in any box
- Place the prepaid return label on top
- If you misplaced the original, print a fresh label through your account page
- Drop the box off at your nearest UPS location
- Breathe easy, we will send you an email once we have your returns and your refund is on its way
If you have any additional questions, reach out to our Customer Service firstname.lastname@example.org.